1. The Epic Promise & Guarantee
Do you want something fresh and dynamic online that’s leading the independent floral eCommerce revolution?
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We pride ourselves on our customer service and easy-to-use websites. No other floral website will give you more options and power than an Epic site. Our mantra: cutting-edge technology that makes you more money.
Our philosophy on per-order fees: we don’t “punish” florists for doing better, so there is no per-order fee, and we promise to never take a percentage of your sales. We don’t need a percentage or per-order fee as an incentive to do better; we take pride in being the best because it’s our passion.
Your site’s load time speed is blazing fast. It’s being protected from DDoS attacks, and runs through the most expensive and powerful CDN in the world, https://www.akamai.com/. Because we’re serious about your online business, your website will be up 99.99% of the time.
2. Abandon Site & Cart Saver
On average, over 90% of visitors who come to your site leave without purchasing anything, but we can help bring them back to buy from your website.
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We have an email strategy that brings, on average, 15% of those visitors back to buy from your website, whether it’s from an abandoned shopping cart or any of your other pages. This service alone usually covers most of our clients’ monthly costs, if not all.
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3. Beautiful designs that are Conversion Rate Optimized
Most web developers don’t design for CRO (conversion rate optimization), but we do at Epic. We have specific details in place and best practice strategies to help our epicFlorists sell more.
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With a professional conversion rate optimizer on staff, not only do we build Epic sites to convert your visitors into sales, but we also spread other features and services throughout our designs to make sure you make more money.
4. Professional Merchandising
Epic’s merchandising service looks within your site’s analytics and takes action to make you more money. Are your bestselling products front and center for your customers to see? What about the most popular on-site searches; are those being considered to help you sell more? See how Professional Merchandising works to increase your site’s sales.
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-Merchandising Insights allow us to view what your customers are searching for within your site. We make sure to use the data to your advantage.
-Customer Insights allow us to see your best customers, customers at risk, and a lot more.
-Abandon Cart Insights tell us about products most likely to be abandoned, and more.
-Marketing Insights tell us about customer lifetime value. They show us which marketing channel had the highest first order value, and how many customers purchased.
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5. The epicToolbox
The epicToolbox is a custom set of powerful tools that focuses specifically on florists’ needs. Convert more sales, focus on customer retention marketing, and to run your online business smoother than ever.
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– Loyalty+, is a built-in reward system that gives your customers store credit (money back on their online account) from purchases, and automatically notifies them of their balance each month via email.
– Pop Cards allow you to message your customers if they’re leaving the site, plus 100 other ways of marketing through banners or cards.
– Merchandising Pro allows you to position your products the way you want, change prices in bulk, and more.
– eLocal offers features such as cut-off times by zip code, calendar block dates, local product delivery only and more.
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6. Multiple ways for your customers to pay
Do you know how many people leave a website on a mobile device because of a poor checkout experience? It’s A LOT! Mobile is the future, and we have the answer by offering “One Click” payments options for your customers on mobile and desktop, such Amazon Payments, Android Pay, Apple Pay, and Paypal.
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Imagine if someone was at your checkout and could choose to pay through their Amazon Payments account. They could even choose from their amazon.com address book where the product is sent…wouldn’t that be great? Well, they can with Epic sites, along with Paypal, Android Pay, Apple Pay, Visa, etc..
7. Email Re-marketing
Tired of getting a low open rate percentage on your emails? Want to raise that by 500%? Through automated segmentation and sending emails your customers actually want to see, you will experience email marketing like never before.
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Forget everything you know about email marketing, because now there’s a better way. It’s time to send automated, segmented, personalized emails that your customers actually want to see. Other email software is for sending emails; Epic’s automated and customized email re-marketing service, epicBloom, is for making money.
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8. Built-in site analytics
Have you ever wanted more information about your site’s products, customers, orders, sales, etc… that Google Analytics can’t tell you?
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Epic Analytics is a suite of reports designed specifically for eCommerce. Other tools like Google Analytics help you track performance, but they lack deeper insights such as customer purchase data, segmentation and lifetime value calculation.
The Analytics Dashboard gives you a consolidated snapshot of all your critical metrics, including orders, visits, conversion rate, AOV and more. Quickly see what’s working and what’s not, then drill down to solve problems.
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9. See What You Send reviews
Do you know your customers’ average lifetime value? At Epic, we think about how we can improve this metric, and that’s why we’ve partnered with ‘See What You Send’ to help epicFlorists’ retain their customers for life.
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With the ‘See What You Send’ app, you quickly and easily send an image of the purchased arrangement to the sender. It also allows the person to rate it and post automatically to your website, if you approve the review.
And the best part? There are clever mechanisms in place that enable only the HAPPY customers to post a Google or Yelp review for your business!
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10. Omni Channel Sales and 100s of Apps
Today’s consumer wants options to buy on multiple websites, as well as social media outlets like Facebook and Pinterest. You, as a business owner, want options and flexibility for sales. You get all that with BigCommerce’s choices of hundreds of apps.
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Don’t be restricted to selling your products on your website and retail store. Expect more flexibility and sales channels from Epic.
Online marketplaces
Get your products in front of millions of shoppers by listing on high-traffic marketplaces, like eBay and Amazon.
Social media
Shoppers can discover and buy your products on some of the world’s most popular social media platforms, including Facebook and Pinterest.
Check out the 100’s of apps integrated with Epic sites: BigCommerce Apps
You’ll find we’re different at epicFlowers. We don’t simply create websites and send florists on their way.
We understand that a florist’s website is a second business model. Therefore, we set florists up with the right eCommerce tools to be successful.
1. Our founder opened a florist shop with his wife in 1996, and then successfully sold it in 2015. We understand florists’ needs and challenges.
2. We constantly strive to better serve our epicFlorists. Service is job number one. If our clients don’t do well, we’re not happy and we won’t do well.
3. No one offers a more powerful florist website. If you review the tools that come with an epicFlorist website, and the 150+ companies who have integrated their apps into our websites, you’ll see we’re in a league all our own.
4. We’re never happy with the status quo. We are always pushing ourselves to offer better technology, online marketing, and service.
5. We have an awesome team who knows the floral industry and strives to be the best. Teamwork gets the job done. See our team HERE.
Omni channel – abandon cart saver – Email Re-marketing – Toolbox – epicCalendar – discount rules/coupons – Built in analytics – 99.999% up https://www.akamai.com/ best cdn / ddos protection best in the world (down roughly 1 and a half hours a year.)
hotjar reveals consumer behavior, needs and intent at every touchpoint of the digital conversation, delivering insights to delight customers and create more value.
. We are the most innovative thinkers in floral eCommerce
. Epic-powered sites have more conversions and higher average orders
. Our customer service is beyond awesome
. Our websites are ridiculously easy to use
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Successful now than ever before.